Flagstaff Athletic Club East

Diane R 4 months ago

My daughter went to her second day of group classes (age 3-5) and actively was drowning in the pool today. The teacher did not notice her at all even though it was a small group class with 4 kids. We had to jump up out of our chair and run to her yelling before the teacher realized what was happening. She pulled her out and my daughter was coughing and crying. All the teacher said was “I’m sorry I didn’t see her”. That’s literally her job is to ensure safe swim classes. Very disappointed and the lack of response or concern from FAC was appalling. We requested a refund on the prepayment of classes and still waiting to see if this will be approved. This was a horrific incident and very traumatic for my daughter.

Mariah Mel 8 months ago

My experience at this facility ultimately left me feeling embarrassed and unheard. As a parent, I relied on the FAC provided childcare services in the building while working out. I frequently received messages asking me to come attend to my child — often shortly before closing — stating that he was not feeling well or not happy. When I arrived, he appeared fine and content. Because of these repeated messages, I felt the need to monitor my phone discreetly to ensure my child was not left unattended or pressured to leave early. On one occasion, while briefly checking my phone inside my locker, a staff member approached me in extremely close proximity and leaned into the space of my open locker to verify phone use. The interaction felt uncomfortable and disproportionate. I apologized and explained that I was checking to ensure my child was okay. I later located one email referencing the electronic policy; however, it was not clearly distinguished from the club’s frequent promotional communications, and I did not understand it to be a formal disciplinary notice at the time. Shortly after raising concerns, my membership was terminated for what was described as multiple violations. T

Noah Thayne 8 months ago

great employees, mid gym, horrible management. for the price they are charging the gym should be way cleaner, the sauna shouldn’t be broken half the time (and definitely should be hotter than 170°). members still have to pay for things like volleyball which makes no sense. basketball court always seems to be taken up by other programs so you can’t even play basketball. and management is just so strict with the rules they enforce, it’s actually crazy. can’t wait for crunch to come and take away a lot of their membership. hopefully then they stop being so greedy and relax a bit.

Elena Baruah a year ago

Very good club. They have group training classes, basketball court, lockers, showers, jacuzzi, steam room, sauna, towel service, racquetball. I think they also have a kids club. There is an indoor pool and a large outdoor pool with 4 lanes and free swimming area. The pool water is cold and refreshing on hot summer days. The area has a resort feel. If you want to use one of the lanes, it is better to reserve ahead. They take reservations up to 3 days ahead. The gym is clean and well equipped. Towels, shower gel, shampoo and conditioner are provided. You need to bring a lock if you want to use one of the lockers.

Mark Salazar 4 years ago

Definitely more than just a gym. As the name would suggest. Other than weights there’s a variety of activities where the focus is simply be active and healthy. Although for me I wish there was more Hammer strength equipment on this side of town. Other than that, there’s a lot of vintage vibes here like 1980s-ish from the building designs to the age of some equipment. It’s a very senior friendly place which is good for the baby boomer community.